PRIVACY POLICY

Effective date: 28 September 2026

1. Who We Are

Ryd.ai is operated by SYNVYA AI LAB - FZCO, United Arab Emirates.

2. Official Reference and Government Disclaimer

The primary official source referenced by Ryd.ai for UAE/Dubai driving and road-safety educational content is the Roads and Transport Authority (RTA), Dubai.

Official website: https://www.rta.ae/

Reference: Light Motor Vehicle Handbook – A Guide to Safe Driving, 10th Edition

Ryd.ai is an independent educational platform. It is not an official government application and is not affiliated with, endorsed by, sponsored by, or operated by the Roads and Transport Authority (RTA) or any other government, licensing, testing, or transport authority.

The educational content provided through Ryd.ai is developed with reference to official UAE/Dubai road-safety and driving guidance. Users should always refer to the relevant official authority for the latest rules, regulations, fees, licensing requirements and other applicable requirements.

3. Information We May Collect

Depending on the features you use, we may process account details such as name, email address and phone number; learning activity such as answers, scores, progress, weak areas and learning-plan activity; interactions with AI features; and technical information such as device, app and diagnostic data.

4. How We Use Information

We use information to create and secure accounts, provide learning features, personalise progress and recommendations, operate Aisha and AI-assisted functions, track learning performance, improve the app, provide support and prevent misuse.

5. Service Providers

We may use trusted technology providers for hosting, authentication, messaging, analytics, AI processing and other functions necessary to operate Ryd.ai. They may process information only as required to provide those services. We do not sell users' personal information.

6. Retention

We keep personal information only for as long as reasonably necessary to provide the service, maintain security, meet legal obligations and resolve disputes.

7. User Choices and Rights

Users may contact us to request access, correction or deletion of personal information, subject to applicable law and legitimate retention requirements.

8. Security and International Processing

We use reasonable technical and organisational safeguards. Because service providers may operate internationally, information may be processed outside the user's country where permitted by applicable law.

9. Updates

We may update this Privacy Policy when the app, technology or legal requirements change. The current version will apply from its stated effective date.

10. Contact

Privacy questions and requests can be sent to info@rydapp.ai.